Measuring Workplace Health and Safety Performance

The monitoring and measuring of health and safety performance is a key component of a company’s health and safety management process, as it allows management to see the effectiveness of any new policies and procedures that have been implemented recently. Without proper measurements to see the results of any changes, it is impossible to know…


Crisis Management – Are You Prepared?

Research by Oxford Metrica shows that it is not the fact of suffering a crisis that damages a business – in reality no business can eliminate the possibility of a problem- rather, what really counts is how the organization is seen to manage the crisis: take control quickly, respond professionally, and communicate well and the…


10 Reasons Why Safety Training is Often Ineffective

There are a number of reasons why so many safety courses fail to provide results in the workplace. This article lists ten of the most common reasons for the lack of results. The most important one is that the environment to which the participants return is not blessed with effective leadership. This ineffective leadership does…


Essential Elements of an Emergency Operations Center

Many people assume a security operations center only functions as an information crossroads during a crisis. A quality security operations center serves as a central hub for all safety and security operations. The operations center is the focal point for receiving, analyzing, disseminating and acting upon the information that flows through the center. For participants…


Steps For Designing a Workplace Crisis Management Plan

There are six steps for defining a crisis management plan that can be easily remembered using the word “CRISIS.” Each letter of the word stands for a critical step that is necessary to be prepared to deal with a crisis. If you want to be fully prepared for an emergency, then go through each of…


The 7 Secrets of Effective Leaders

This article not only lists the characteristics of effective leaders but also it can act as a guideline for our own behavior if we are in a leadership position. Often, we receive no guidance once we have been promoted and leadership positions can be quite lonely. They Learn. Effective leaders are constantly learning. They read,…


Strategies Behind Crisis Management

Humpty Dumpty sat on a wall Humpty Dumpty had a great fall All the king’s horses and All the king’s men Couldn’t put Humpty Dumpty together again   You’re probably wondering what disaster recovery/ crisis management has to do with Humpty Dumpty. Think about Humpty Dumpty being that great project… that great idea… that great…


7 Ways to Build Trust – The Vital Ingredient of Your Safety Culture

Trust forms the foundation for effective communication, employee retention, staff motivation and contribution to discretionary effort and most importantly workplace safety. So how do you maintain and build on the trust you may currently have in your workplace? This is an important question for today’s world of change. We know from our experience that when…


Be Aware of the Negative Aspects of Positive Reinforcement

There is little doubt that positive reinforcement is the most potent of all interpersonal tools available to anyone in a leadership position. Unfortunately, it is a tool that is the most misunderstood and most misused in the workplace. Infrequent use of this tool can defeat the intention and be perceived as negative reinforcement. Positive reinforcement…


How Effective Leaders Use Positive Reinforcement For the Greatest Effect

There has been a lot of research over the years to try and discover why some leaders are more effective than others. Unfortunately, the major part has been based on what leaders say they do rather than actually what they do.. One researcher who has devoted their time to what leaders actually do, is Dr….